One Culture: Comcast Customer Service Reviews

Friday, October 1, 2021

Comcast Customer Service Reviews

To those who say Comcast has the worst customer service they havent had Charter. Internet in our small neighborhood went out.

Xfinity Tv Service Review 2021 Reviews Org

But recently the degree of incompetence has risen to a whole new level.

Comcast customer service reviews. Comcast ranks 322 of 1634 in Telecommunications category. Comcast spends far too much on outsourcing its customer service duties and often puts surface level thought into major changes that impact the way employees perform day-to-day tasks. Terrible customer service they could not get off the phone with me quickly enough.

Comcast Customer Service is here to provide Help and Support for your Xfinity Internet TV Voice Home and other services. That doesnt include equipmentservice fees. Comcast was an experience as a customer service rep.

I have been a Comcast customer for internet for over 6 years and have tolerated their poor service and even worse customer service. Finally if youre a current Comcast customer both plans work with Xfinity X1 to view cameras right from your television using your TV remote. I would rather spend the day at the DMV then deal with Comcast customer service.

The fees with Xfinity are very expensive 800 for local broadcast 675 for local sports plus other smaller fees. Comcast was first mentioned on PissedConsumer on Aug 02 2007 and since then this brand received 5293 reviews. As a long time loyal customer of Comcast I greatly appreciated how he made me feel like a valued customer.

Customer service is absolutely horrible. Comcast chooses this business model and is solely responsible. Comcast Xfinity has resolved 225 complaints.

I had one of their service techs install internet and I also opened up a mobile line with them. The calls wasnt the issue but the demands from the company overall is what made the job a hassle to work for. Comcast has literally THE WORST customer service of any service provider across any industry.

The worst customer service especially during the evening hours there is always a representative not from the United States taking those calls and they could care less how they treat you. Ad Search Xfinity Is Comcast. The expectations from the staff with dealing with real people with real issues Comcast was insensitive to.

The overall rating of the company is 16 and consumers are mostly dissatisfied. Long work hours no support from management. Comcast Xfinity Customer Service Contacts 1 800 934 6489.

Get Results from 6 Engines at Once. Comcast Xfinity has an average consumer rating of 3 stars from 548 reviews. Over the years they have been.

We think thats a pretty neat touch. The worst part is the product is great as far as signal and speed. We have their internet ONLY because they are the fastest in my area but by god the second I have a different option I am done.

The endless promise of credit to your account that often doesnt happen. Overall we liked Xfinitys high-tech monitoring plans. Nothing new most customers know how bad their customer service.

If they would just provide an honest service for an honest price they could probably save a ton of money on reps and their customers wouldnt have to waste so much time calling to get their service set up right. He was not terribly polite and was kind of annoyed to be cancelling my service. Get Results from 6 Engines at Once.

No contest I wish I could leave a zero rating. The metrics can often be antiquated or not in line with whats obtainable in a given space of time. We found the motion-triggered recordings especially helpful.

I have dealt with plenty of customer reps but Alfredo most definitely stands head and shoulders above all and in these trying times of 2020 folks never know what to expect when talking to people via the phone. Ad Search Xfinity Is Comcast. Customer Service Representative Former Employee - Nottingham MD - April 16 2021 Working at Comcast felt like high school ball over again.

Supervisors arent helpful extremely unprofessional and unorganized. Comcast used to be a reputable company those days are over.

Working As A Customer Service Representative At Comcast 1 707 Reviews Indeed Com